Service · Water Damage

After the water,
before the mould.

Structural drying takes days. Mould establishes in 24 to 48 hours. UV-C treatment during the drying window reduces the spore and bacterial load that turns a water-damage event into a chronic mould problem.

Context

The window between wet and dry

Post-flood work is typically sequenced: pump out, dehumidify, air-move, replace unsalvageable, then eventually finish. What's rarely done well is the disinfection step during that sequence. Standing water, especially from stormwater or sewer backup, deposits bacteria and fungal spores across every surface it touched — carpet backing, wall cavities, sub-floor timbers, HVAC returns. UV-C reduces that load before it colonises. We coordinate with your drying company or insurance restoration crew.

What We Treat

The problem, specifically.

01

Coliform bacteria

Present in any stormwater-flooded environment, including E. coli from sewage cross-contamination.

02

Mould and fungal spores

24-48 hour establishment window makes this the primary post-flood risk.

03

Leptospirosis

Rodent-carried bacterium found in floodwater; serious risk for cleanup workers and residents.

04

Legionella

Thrives in warm, damp environments including HVAC systems and standing water residues.

Applications

How the service is delivered.

During structural drying

Treatment while dehumidifiers and blowers run — reduces spore establishment on drying surfaces.

Post-sewage backup

Heavier bacterial load than standard flood water — targeted treatment of contaminated zones.

Insurance-scope restoration

Documented treatment logs suitable for insurance claims and restoration-scope documentation.

Commercial premises

Restaurants, clinics, aged care — settings where re-occupation depends on demonstrable disinfection.

Positioning

Coordinated with restoration crews.

Post-flood work is a team effort. We work alongside licensed water-damage restoration companies, insurance loss adjusters, and structural drying specialists — not in place of them. Our role is the disinfection layer between the wet phase and the dry phase, timed to reduce the microbial load before it establishes. Treatment reports are structured for insurance claim inclusion.

Frequently Asked

Questions, answered.

When during the process should we bring you in?

Ideally within 48 hours of the water event, once standing water is removed and drying equipment is in place. We can also come in earlier for standing-water zones once safe to enter.

Do you work with restoration companies?

Yes. We regularly coordinate with water-damage restoration firms on the Sunshine Coast and in Brisbane — as a subcontractor, or as an independent hygiene layer commissioned separately by the property owner.

Is the treatment safe around ongoing repair work?

Yes — the treated zone is briefly cleared for the cycle, then work resumes. Fits between drying-equipment runs without disruption.

Does insurance cover this?

Depends on policy — many home insurance and business interruption policies cover disinfection as part of the make-good scope. Our treatment reports are structured for claim submission. We're happy to speak to your loss adjuster directly.

Why does it still smell musty after the drying is finished?

Because the smell is biological, not the moisture itself. Mould and bacteria growing in materials that dried slowly keep producing musty odour after the surfaces feel dry. UV-C treats the microbial source on every surface the light reaches, which is where most of it sits — but it is line-of-sight, so it will not reach inside a wall cavity, and it will not substitute for finding a moisture source that is still active. More on UV-C odour elimination and mould treatment.

Ready to start? Or just have a question?

Call us, email us, or book online. We respond within one business day, faster for outbreak callouts.

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